Promotion Frequently Asked Questions
How do I claim a promotion?
Simply login to your hawkplay casino account, navigate to the promotions section, choose your desired offer, and click 'Claim'. Some deposit bonuses require a minimum deposit to trigger automatically.
Can I use multiple promotions at once?
Generally, only one active bonus can be used at a time. You must complete the wagering requirements of your current bonus before claiming a new one.
What are the wagering requirements?
Wagering requirements vary per offer. For example, our welcome package typically has a 20x wagering requirement on the bonus amount before funds can be withdrawn.
How long are promotions valid?
Most daily bonuses are valid for 24 hours, while larger deposit bonuses like the welcome package are valid for 30 days from the date of activation.
Which games qualify for promotion bonuses?
Most hawkplay slots contribute 100% toward wagering. However, certain live casino and table games may have lower contribution rates. Check the specific terms of each offer.
How do I join the VIP program?
Membership is automatic! Every bet you place contributes to your VIP level. Higher levels unlock exclusive VIP rewards, higher cashback, and personal account managers.
Are promotions available on mobile?
Yes! All hawkplay casino promotions are fully accessible via our mobile-responsive website and the hawkplay app download version.
How is cashback calculated?
Weekly cashback is calculated as a percentage of your net losses (Total Bets - Total Wins - Issued Bonuses) from Monday to Sunday.